A cancellation or a return?

A problem? A complaint? If you would like to submit a cancellation or return request, please click the link below. We will get back to you within 24–48 hours (excluding weekends).

Returns and cancellations

A Question?

Write to us at contact@swiss-lifebox.ch or via the form below.

We are happy to answer you Monday to Friday, from 9:00 to 12:00 and from 14:00 to 19:00.

Our customer service is not artificial intelligence: WE ARE REAL HUMANS, here to listen to you.