Need to cancel or return an order?

Have a problem or a complaint? If you’d like to request a cancellation or return, please click the link below. We’ll get back to you within 24–48 hours (excluding weekends).

Returns and cancellations

Have a question?

Write to us at contact@swiss-lifebox.ch or via the form below.

We’re happy to help Monday to Friday, from 9:00 to 12:00 and 14:00 to 19:00.

Our customer service isn’t AI: WE’RE REAL PEOPLE, here to listen.